Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at help@proskire.in. Please note that returns will need to be sent to the following address:
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at help@proskire.in.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at help@proskire.in.
We at Proskire have formulated each product to deliver best possible results. We make Sure that every product is Intact. But in case if you wish to return Our product, please reach out to us and we will take care of everything for you.
We offer refund or replacement only in following Cases -
If You Received a wrong Product
Or a damaged product
Or an expired product
In any of the above case, please raise a return/ replacement request within 2 (Two) days from the date of delivery. To raise a return / refund request in such cases, please drop us an email at help@Proskire.in
No return or any other claim will be acceptable or valid after the expiration of 2 days from the time of delivery.
Allow us 48 hours to review your request. Once the request is approved, We will arrange The pickup.
Upon receiving the returned order, our service team will review the same. If the issues described by you are verified, our team will initiate a refund within 24 hours.